Support Articles

I'm moving, what do I need to do with my service?

Congratulations on your move! Whether you would like to transfer your service, cancel or request new service, check below for next steps.

To Transfer Your Service, please email us at service@mypinplus.com with your current address and new address to see if we offer service at your new home.

To Cancel Your Service
To cancel your PIN Plus service, please get in touch with us via email or phone.

Note: Canceling service before the end of a contract may result in early termination charges. Charges may vary depending on the area you’re in and the type of service you have.

To Request New Service
If you are not a PIN Plus customer and would like to receive trash and recycling services from us, please go to https://my.pinwaste.com/sign_up to claim your address.

Contact us

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Find trusted services on the PIN Plus app today

PIN Plus creates a true alliance between neighbors and trusted local vendors
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You have a home concierge.
So does your neighbor.

We find and negotiate with reputable home service providers so you and your neighbors have easy access to the best services and prices.

How PIN Plus works

Step 1

Your HOA board or neighborhood association signs up for free and invites all neighbors to join.

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Step 2

Neighbors who want to participate "claim" their address and choose the services they'd like to explore.

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Step 4

We manage all aspects of the customer and vendor journey. Our support team is here to answer all questions and get your support.

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