Support Articles

Pausing waste service

To stop or temporarily pause the service at your home, please schedule a bin removal through PIN Plus. This is because your hauler’s billing system charges based on the presence of bins on your property rather than whether they are being utilized weekly.

If you would like to schedule a bin removal, please be aware that there is a small delivery charge for pickup and delivery when you decide to resume service.

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PIN Plus creates a true alliance between neighbors and trusted local vendors
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You have a home concierge.
So does your neighbor.

We find and negotiate with reputable home service providers so you and your neighbors have easy access to the best services and prices.

How PIN Plus works

Step 1

Your HOA board or neighborhood association signs up for free and invites all neighbors to join.

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Step 2

Neighbors who want to participate "claim" their address and choose the services they'd like to explore.

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Step 4

We manage all aspects of the customer and vendor journey. Our support team is here to answer all questions and get your support.

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