Support Articles

What is the startup fee on my account?

At PIN Plus, we are committed to providing high-quality waste services to all our customers. To cover the cost of setting up new accounts and to prevent us from raising the ongoing cost of our waste services, we charge a one-time new account startup fee. This fee covers our team's administrative expenses and overhead, allowing us to continue providing the same great service at an affordable price. As part of our commitment, we offer a free bin replacement service to ensure that our customers always have bins that are in good condition. We are dedicated to providing transparent and upfront pricing to our customers, and this fee is a necessary cost to help us maintain the level of service our customers have come to expect from us.

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PIN Plus creates a true alliance between neighbors and trusted local vendors
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You have a home concierge.
So does your neighbor.

We find and negotiate with reputable home service providers so you and your neighbors have easy access to the best services and prices.

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Your HOA board or neighborhood association signs up for free and invites all neighbors to join.

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Step 2

Neighbors who want to participate "claim" their address and choose the services they'd like to explore.

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Step 4

We manage all aspects of the customer and vendor journey. Our support team is here to answer all questions and get your support.

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